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Privacy Policy

Effective Date: 17-05-2025

At Mediculous , your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website , including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register on the Site
  • Subscribe to a newsletter or mailing list
  • Fill out a form or contact us

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Any other details you provide voluntarily

We may also collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Operating system
  • Browsing behavior on our site
  • Cookies and similar technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Respond to your comments, questions, and requests
  • Send newsletters or promotional materials (if you’ve opted in)
  • Monitor and analyze trends, usage, and activities

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third-party service providers who help us operate our website and services, so long as those parties agree to keep this information confidential.

We may also disclose your information when required by law or to protect our rights, property, or safety.

4. Data Security

We use appropriate technical and organizational measures to protect the personal information we collect and process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • The right to access, update, or delete the information we have on you
  • The right to object to or restrict the processing of your data
  • The right to withdraw consent
  • The right to data portability

To exercise these rights, please contact us at: 📧 mediculoushn@gmail.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

10.Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

11.Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 mediculoushn@gmail.com